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Frequently Asked Questions

 
  Introduction: General Questions

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 What makes ChurchSiteDirect different from any other website service?


ChurchSiteDirect allows you to create complete, fully-featured websites with multiple pages and advanced administration tools. If you wanted to host a blog, that's great! We've got that too, but it's just a part of what ChurchSiteDirect can do. For a complete list of features, check out our feature chart to get a better idea of how ChurchSiteDirect works.
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 Are you a Christian company?


Yes, we are. We believe in spreading the Gospel using every resource available. We have witnessed God's power day after day, and we want to share that joy with everyone that we come into contact with. Utilizing our talents is just one way of giving glory to the One that deserves it the most.
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 How do I know you'll be around in the future?


There are a lot of fly-by-night website designer. Thankfully we're not one of them. We've been in business since 2005 and have turned a profit every single year. We are privately owned, which means we don't answer to outside investors. We serve hundreds of churches, are debt-free, and manage our business according to Scripture. We feel that these facts point to us being around for a long, long time.
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How do your prices compare to other web design companies?


ChurchSiteDirect falls in the middle when it comes to pricing. There are solutions that are less than us, and there are others that are quite a bit higher. We firmly believe in creating a company that will last; one that will be around to serve our partners for years to come. We do this by setting our prices at a fair level and by serving our partners with excellence.
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Are your websites easy to update and what is a CMS?


Yes. The CMS (Content Management System) that ChurchSiteDirect has developed is not only easy to update, but fun to use. Without any need to know programming languages, you are in control of your text, photos, navigation, events, sermons, blogs, video, audio, and much more.
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 What is the difference between the Trial Design and a Custom Design?


All of our CMS features are included with every website. With a Trial Design (you build it) option, you are able to select your favorite design and customize your website. Whereas, the Custom Design (we build it) option, is where you hire us to build the website for you. Many partners choose to have us do the initial design for them. Once we build the initial website; laying the foundation as it were, we empower our partners by giving them control of their site.
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 I notice that you refer to "customers" as "partners". Why?


We view the churches that we serve as partners in the Gospel. This means that we don't view ourselves as a web design company with customers; we view ourselves as a Gospel company that partners with churches to spread the Good News via technology. Because of this, we refer to our "customers" as "partners".
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Are there any other costs other than the design setup price and monthly system access?


Not from us. The only other thing you'll need is a domain name, which you can purchase from a domain registrar. You can purchase your domain name for about $15 through our discount domain partner.
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 What do I need to use ChurchSiteDirect?


Just a reasonably up-to-date web browser. Unlike other services which may require you to install software onto your computer, ChurchSiteDirect is a completely web-based service. To view the hardware requirements of our supported browsers please visit their web pages.
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 What browsers do you support?


Pretty much anything released within the past three years or so, and some much older. We support the latest versions of Mozilla, Internet Explorer, FireFox, and Safari. See our browser support page for more information.

Please note that beta versions of browsers are not supported.
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 What operating systems do you support?


Any operating system that can run one of the aforementioned modern web browsers. This includes Windows, Macintosh, and Linux platforms.
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 I'm a merchant, can I use ChurchSiteDirect to sell things?


Absolutely! ChurchSiteDirect has one of the best shopping cart features available. Each shopping cart is customized to suit individual needs. This system comes with a return shopper account login and holds to the standard SSL security with certificate seal displayed.

Our ecommerce package includes tools built into the site, and training on the system, so you will be able to manage your online store effectively. Along with our excellent turn-around time, there is no need to look further!

Note: To use the shopping cart features, you must upgrade to the ecommerce package found on our pricing page.
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